Getting Started
Send us your product link (AliExpress, Alibaba, 1688, or a product photo) on WhatsApp. We'll check factory-direct pricing and shipping options to your target country, and send a quote within 24 hours. No account setup and no minimum order for standard dropshipping — you can start with a single product quote or one test order.
RyanFulfil is a China-based dropshipping fulfilment partner. We source products directly from factories, check quality, pack orders, and ship them to your customers worldwide. We have been operating since 2018 and handle 5,000+ daily orders for 400+ active clients.
We also run 10 of the largest dropshipping communities on Facebook with 3.4M+ members, giving us real-time insight into product trends and market demands. See why sellers switch from AliExpress to RyanFulfil for the full picture.
No minimum order quantity for standard dropshipping. You can start with a single order to test the product, shipping speed, and our service quality. We scale with you — from testing one product to handling thousands of daily orders.
For custom branding and packaging, minimums apply depending on the product type and customization level. We'll quote this separately when you request it.
We ship to 150+ countries. Key markets include the United States, United Kingdom, Canada, Australia, Germany, France, Netherlands, Spain, Italy, and major European countries. We also ship across Southeast Asia, the Middle East, Africa, and Latin America.
Check the shipping table for delivery estimates by country, or message us on WhatsApp if yours is not listed.
Two shipping speeds on most major routes, dispatched from our Guangzhou warehouse: Express typically takes 2–9 business days from dispatch on major routes (United States 5–8, United Kingdom 3–5, Germany 4–6, Australia 4–7, Hong Kong 2–5), and Standard/Economy typically takes 5–12 business days (United States 6–12, United Kingdom 5–8, Germany 6–10). Times are working days from dispatch — add 2–3 working days for sourcing and processing unless your product is pre-stocked; pre-stocked items ship same-day or next-day. Per-destination numbers for all 147 destinations are in the shipping table, and we include the route and ETA in your quote before you commit. For a closer look at real-world transit times, see how long YunExpress really takes.
Related: Can I pre-stock inventory with you?
Product Sourcing
Send us your product link from AliExpress, Alibaba, 1688, or a product photo/description. We find the factory or suitable supplier, check quality, and quote product cost plus shipping to your target country.
We can also source custom products, private label items, and OEM/ODM manufacturing. For complex products, we handle factory negotiations, sample ordering, and quality control.
Yes. For new customers, we can conduct a best-effort sourcing and availability check for one or two priority products before any orders are placed.
We limit pre-order checks so the team can prioritise products with active orders. Once a product gets an order, we move fast on sourcing and availability confirmation. Availability, pricing, and lead times can still change until the order is confirmed.
Yes, we source from all three platforms. 1688 is the Chinese domestic wholesale platform (cheapest prices, but Chinese language only). Alibaba is for international buyers with English support. AliExpress is retail — we use it for reference pricing and dropshipping comparison.
We typically find the same or better products on 1688 at 20–40% lower cost than AliExpress, passing those savings to you.
Yes, when it makes sense. Most sellers skip a sample for fast dropshipping tests since it adds cost and can slow testing by days. Samples are worth it when quality, sizing, feel, compliance, or branding matters before you scale. We can order it to our warehouse, inspect it, and send photos or video before forwarding it to you if needed — cost is product price plus shipping, quoted upfront.
Related: Can you take product photos and videos for my store?
Every product is inspected at our Guangzhou warehouse before shipping. We check for: correct product, color, size, defects, packaging condition, and accessories. We send you photos of the first batch and ongoing random checks for repeat orders.
For high-value or complex products, we offer detailed inspection reports including weight, dimensions, and functionality testing.
The product matches the listed specifications — size, material, and other features. What can vary is the photo: listing photos are sometimes lightly edited or studio-lit, so real-world color or finish can look slightly different even though the product matches spec.
We inspect what actually arrives before it ships to your customer and flag anything meaningfully off rather than shipping it quietly. If exact look matters, order a sample first so you know precisely what your customers will receive.
Best to check first — we can align the product to a size chart in cm or inches so the measurements are unambiguous regardless of region, rather than relying on a label like "L" or "XL" that means different things in different countries. Tell us which region you're selling to and we'll confirm the actual measurements before you order.
Yes, we handle OEM (original equipment manufacturing) and ODM (original design manufacturing) projects. This includes custom packaging, branded inserts, logo printing, product modifications, and even new product development.
MOQs vary by product type — typically 500–1000 units for custom packaging, 1000–3000 for product modifications. We'll advise on the most cost-effective approach for your brand stage.
Yes. "Choice" listings are fulfilled from AliExpress's own warehouses, so we don't buy from the listing itself — we trace the same product back to the factory or 1688 supplier and quote you factory-direct, usually cheaper. Send the Choice link like any other product link.
Yes. We photograph and film products at our warehouse — white-background and flat-lay shots for listings, plus short video clips for ads. It's faster and cheaper than shipping yourself a sample just for content. We do this for products you're ordering or seriously testing, typically 1–2 to start and more as you scale. Tell us what you need with your quote request and we'll price it per product.
No. We do not source counterfeit goods, unauthorized replica branded products, or anything that infringes a trademark.
If you want to sell in a branded-feeling category, we can help you build your own private-label version instead — your own logo, packaging, and design on a similar product.
Where the factory holds valid documents, we can request them on your behalf — CE, RoHS, FCC, EN71 (toys), UN38.3 (lithium batteries), CPSC/CPC (US children's products), MSDS, and LUCID (Germany's packaging registration) are among the most common asks. We don't create, falsify, or guarantee certificates ourselves.
If a product needs independent lab testing or region-specific approval the factory doesn't already hold — for example CPNP for cosmetics, or GPSR documentation for the EU — we can help apply for it. We'll tell you upfront what's realistic, what it costs, and how long it takes.
Sometimes — it depends on the specific product, its ingredients or components, and the import rules for your destination country. Supplements, peptides, vape products, and similar regulated categories need a closer check before we quote.
Send us the product and target country and we'll tell you straight away whether it's something we can move, and what documentation might be needed.
Fulfilment & Shipping
1. Orders come in — Your connected-store, CSV/Excel, or manual orders are imported to our system. 2. Pick & pack — We locate the product in our warehouse, inspect it, and pack it with your branding (if selected). 3. Ship — We generate tracking and ship directly to your customer. 4. Update — For connected stores, tracking uploads back automatically after fulfilment.
You'll have a dedicated WhatsApp contact for any questions, changes, or issues with specific orders.
Yes, we offer several branding options: logo stickers on packaging, thank-you cards, branded tissue paper, custom boxes, and branded tape. We can also include promotional inserts or discount codes for your customers.
Branding setup is free — you just pay for the materials used. We'll store your branded materials in our warehouse and apply them to every order automatically.
Logo stickers, thank-you cards, branded tissue paper, and tape have no minimum — the easiest, cheapest option, and stickers work flexibly even if you switch products later.
Custom-printed boxes or a logo printed directly on the product usually starts around 100 units, but it depends on the specific product and factory. Send us your product and we'll confirm the exact minimum. No minimum yet? Stickers give you a fully branded unboxing experience, and most sellers start there before moving to custom boxes.
No. Orders ship in plain packaging by default — no AliExpress logos, no Chinese writing, no supplier invoices, and no promotional inserts inside.
If you're selling on a platform like Etsy that restricts tracking referencing a Chinese origin, message us so we can check what's realistic for that specific shipping route before you commit.
For connected stores, tracking numbers are automatically uploaded after fulfilment. Shopify connects via collaborator access — no staff account needed. WooCommerce can connect directly. For TikTok Shop, eBay, Etsy, Amazon, or other platforms, we can start with CSV/Excel tracking first and discuss direct account access only when you are comfortable.
Your store sends the customer tracking notification.
No — we ship DDP (Delivered Duty Paid). Duties and customs clearance are included in your all-in quote, so your customer never gets a surprise bill at the door. For EU and UK orders this runs through IOSS/UK VAT.
One thing to set up in your checkout: some countries require the recipient's local tax ID for clearance — mainly Brazil (CPF), Mexico (RFC), Chile (RUT), and Turkey (ID number). A few other destinations have similar rules. Collect the ID at checkout for those countries and orders clear smoothly — we'll flag it whenever you quote a destination that needs one.
Almost everywhere, but a few destinations are genuinely limited — mainly remote islands and some hard-to-reach addresses, where delivery can be much slower than our usual timelines or, in some cases, not available at all.
If you're targeting a specific country or region before running ads or launching a product, send it to us on WhatsApp first and we'll confirm exactly what's realistic for that destination.
Since 1 July 2026, the EU charges a customs duty of €3 per product type (HS code) in a parcel valued at €150 or under — not per order and not per unit. So one parcel with three different products costs €9 in this fee, while ten units of the same product in one parcel still costs €3. It's separate from IOSS/VAT, and it applies even to free reshipments since it's charged by customs on the parcel itself. It's included in your all-in quote for EU orders — you don't need to calculate or collect it separately.
This fee is temporary — the EU has confirmed it runs until 1 July 2028, when normal product-specific tariffs take over. We're also currently piloting a customs-clearance method that lowers this cost; we'll roll it out once it's fully tested. Read the full breakdown in our 2026 EU import tax explainer.
Couriers charge by whichever is greater: the actual weight, or the "dimensional weight" calculated from the package's size (length × width × height, using a standard formula). We also can't ship a product naked — protective packing like bubble wrap or foam adds both weight and bulk on top of the bare product, which pushes the box size (and sometimes the dimensional weight) up further.
A light but bulky or fragile item can end up costing more to ship than its bare product weight implies. We quote based on the real dimensional weight, including packaging, upfront so there's no surprise later, and we're happy to walk through the specific calculation for your product. For the full breakdown, see why your shipping quote doesn't match the box weight.
Yes, we offer pre-stocking for scaling products. Send us inventory in bulk and we'll advise on practical quantities based on your order volume. Storage is free for products with consistent orders fulfilled through us. If inventory sits for a long time without active orders, we will discuss a practical storage plan with you before any charge is applied.
Pre-stocked orders ship same-day or next-day, dramatically improving delivery times and customer satisfaction.
Our main warehouse is in Guangzhou, China, and that's where the vast majority of orders dispatch from.
Overseas warehouse options (US, UK, EU, Japan) may be available through partners for proven products at suitable volumes — message us to check what's possible for your specific product and market.
If you'd like to see where your orders are actually packed, we're happy to send a video or photo tour of the warehouse — just ask.
Related: Pre-stocking inventory
Returns are typically handled by you (the store owner) since we ship directly to your customers. For lost packages or damage from our fulfilment error, we offer free reshipment or refund. For factory defects, we negotiate the replacement or refund with the supplier — you don't chase anyone.
Send photos taken on arrival for damage, or a short video for malfunctions, within 14 days of your customer receiving the parcel — this lets us resolve it quickly with the factory or courier without back-and-forth. We aim to resolve confirmed issues as soon as possible, though timing can vary case by case.
If a customer just changes their mind rather than the item being faulty, we don't refund shipping — that cost generally falls to you as the dropshipper, handled case by case.
Related: What happens if a package is lost or damaged? · Wrong address or returned to sender?
When Things Go Wrong
Send us the order number on WhatsApp and we chase the carrier directly — you don't wait on hold with a courier in another language. Most "stuck" parcels are customs or line-haul delays that resume within days. If tracking confirms the parcel is genuinely lost, we reship free or refund, before your customer has to escalate.
Related: Lost or damaged packages
If a package is lost in transit (confirmed by tracking), we offer free reshipment or a full refund. For damaged items, we check whether it was shipping damage or a product defect: our packing error means we reship free; a factory defect means we handle the claim with the supplier and reship or refund. We deal with the carriers and factories — you don't need to chase anyone.
Related: Tracking stopped updating · Return and refund policy
We tell you before it becomes your customer's problem. If a design or variant runs out, we check the restock timeline with the factory, look for the same item from backup suppliers, and — where it helps — ask whether the customer would accept a switch to an available variant. For products that are scaling, we recommend pre-stocking so a factory delay never stops your orders.
Related: Pre-stocking inventory · Sudden viral demand
If the order hasn't shipped yet, message us and we correct the address — done. If it's already in transit or comes back to sender, we check with the carrier whether redelivery is possible; if not, we confirm the resend options and costs with you before doing anything. Where the error was ours, the resend is on us.
Related: Return and refund policy
Platform Integrations
As a Shopify Partner, we connect via collaborator access — no staff account needed. You generate a collaborator code in your Shopify admin, share it with us on WhatsApp, and we connect. Orders sync automatically, and tracking uploads back to your store after dispatch.
You maintain full control of your store. We only access order data and fulfilment settings.
Yes. WooCommerce connects the same way as Shopify. For eBay, Etsy, TikTok Shop, Amazon, and other platforms, we fulfil via CSV/Excel order files. Automatic fulfilment on these platforms would need your account username and password, which we don't encourage sharing — CSV keeps things secure and works well in practice.
Etsy, TikTok Shop, and Amazon generally expect in-country fulfilment to avoid account risk — check their current policies yourself before relying on cross-border dropshipping through us. We do have local warehouses (for example the US and UK), but using them means stocking inventory in advance rather than dropshipping — a different model we're happy to talk through if you're scaling on one of these platforms.
You don't need to rebuild anything. Keep your store and product listings exactly as they are, connect us via collaborator access, and we take over fulfilment product by product — you can move one test product first and migrate the rest once you're happy. You can keep DSers or CJ installed during the transition; nothing needs to be deleted.
Related: Connecting your Shopify store
Yes, we accept CSV uploads for bulk orders. The CSV should include: order ID, customer name, shipping address, product SKU, quantity, and any special instructions. We process CSV orders within 24–48 hours.
Payments & Pricing
We quote all-in pricing: product cost + packing/handling + shipping to your customer's country. No hidden fees, no monthly subscription. You pay per order.
Typical all-in costs range from $8–25 per order depending on product weight, shipping method, and destination. For high-volume clients, we negotiate volume discounts and better shipping rates.
We accept Wise (formerly TransferWise), bank transfer, and PayPal. For large orders, we also accept wire transfer. We quote in USD, but can accept EUR, GBP, CAD, AUD, and SGD at current exchange rates.
Payment is required before we dispatch orders. For established clients with consistent order history, we offer weekly or monthly billing.
Yes, every order comes with a detailed invoice including product cost, shipping cost, handling fee, and any branding costs. We also provide shipping proof with tracking numbers for your records.
These work for your own accounting, tax filing, payment-provider reviews, or audits — documentation of the transaction itself, separate from product certifications.
For business clients, we can provide monthly consolidated invoices for easier accounting.
We invoice your orders, and you pay when it suits you — daily, every few days, or weekly. We fulfil and upload tracking numbers once payment comes in. If something goes wrong on our side — a confirmed defect or a lost parcel we cover — we resend it free, credit your account, or refund you, whichever you prefer.
Related: Payment methods · Lost or damaged packages
Our primary currency is USD. We can also accept EUR, GBP, CAD, AUD, and SGD. Exchange rates are based on the current market rate at the time of payment. For Wise transfers, you get the best exchange rate with minimal fees.
Support & Communication
Primary contact is via WhatsApp at +86 178 4666 9989. We respond same-day, Monday–Saturday (China time). For complex issues, we schedule a voice call or video call to resolve quickly.
You can also reach us through our Facebook communities, LinkedIn, or email. As a client, you'll have a dedicated contact who knows your products and order history.
We aim to respond to WhatsApp messages within 2–4 hours during business hours (Mon–Sat, 9am–9pm China time). For urgent issues like order problems or shipping delays, we respond within 1 hour.
Our team is based in Guangzhou, China (UTC+8). We cover European morning time and US evening time well.
Our team communicates in English and Chinese. Message us in your native language and we'll translate it and reply in English. For video calls, Zoom captions or translation cover 10+ major languages — Spanish, French, German, Italian, Portuguese, Dutch, Japanese, Korean, Russian, and Ukrainian — depending on your Zoom setup. Our China team also talks directly with factories in Chinese, so sourcing, pricing checks, and issue resolution don't rely on third-party translation.
Scaling & Growth
Yes, we currently handle 5,000+ daily orders and have capacity for more. Our warehouse and team scale with your growth. For high-volume clients, we assign dedicated staff, negotiate better shipping rates, and optimize packing processes for speed.
We also help with inventory planning, pre-stocking, and backup supplier management to prevent stockouts during viral product spikes.
Orders sync from your store automatically and are picked, checked, and dispatched in daily batches — you don't touch individual orders. You get a dedicated WhatsApp contact who knows your products, weekly billing instead of per-order payments, and proactive stock alerts. At this volume we'll also recommend pre-stocking your top sellers so dispatch is same-day.
Related: Pre-stocking inventory · How billing works
We monitor your daily order volume and proactively reach out when we see spikes. We maintain relationships with multiple suppliers for popular products, so we can quickly switch or scale production. For predictable viral products, we recommend pre-stocking inventory to handle the initial surge.
We've helped clients scale from 10 daily orders to 1,000+ without stockouts or quality issues.
Yes. We can sign an NDA on request for sensitive or winning products. We don't share your product links, supplier details, pricing, sales data, or store information with other clients or third parties, and we don't use your private research to pitch products to anyone else. If another seller independently sends us the same public product reference, we can still source it for them — we just won't reveal anything that came from you.