How China dropshipping fulfilment works
RyanFulfil takes your product brief through sourcing, checks at its Guangzhou warehouse, packing, tracking and customer delivery. After you approve a quote, we keep you updated and provide a contact for changes or order issues.
What are the steps from product link to delivery?
What should you send for a sourcing quote?
Send a public marketplace listing, clear photos or a specification brief. AliExpress, Alibaba.com, 1688, Amazon, Temu, CJ, Taobao or another public listing can be the starting reference. A reference does not mean we buy from that page or match its displayed retail price.
Already ordered from an Alibaba.com supplier? Contact us before the goods move. Once we confirm the supplier handoff and intake details, our Guangzhou warehouse receives the stock for the agreed checks, storage and fulfilment.
Tell us your target country, estimated daily orders and any colour, size, bundle or custom-packaging requirements. We check supplier availability, variant stock, minimum order quantity (MOQ), domestic lead time and the best shipping routes for your destination. If the exact product is unavailable, we say so and suggest the closest alternative.
Watch the 18-second enquiry overview for the brief we need.
RyanFulfil is a sourcing and fulfilment partner, not a house catalogue or winning-product list. We do not share other clients’ products. Still choosing? Shortlist one or two candidates. We can assess sourceability and fulfilment fit; demand validation remains with your store. Read our answer on catalogues and product references.
Sourcing, quotes and first orders can stay entirely in writing, with the figures saved for comparison. When a call is quicker, we use video for screen sharing, captions and translation. Choose a time through our booking link. See how calls work, and why you may not need one.
What to include in your first message
- →Public listing, clear photos, or a specification brief
- →Target country or region
- →Estimated daily or monthly order volume
- →Variants needed (size, colour, material)
- →Packaging requirements (plain, branded, inserts)
What does your fulfilment quote include?
Your standard per-unit quote combines product, packing, handling and shipping. It states the destination, carrier, estimated transit time and agreed variant. Separate charges, such as branded packaging, a special shipping channel or an applicable EU per-HS-code customs charge, appear before approval. Standard dropshipping has no MOQ. Factory production and custom branding can have their own minimums. Ask us to compare Standard and Express for your destination.
A stock-item sample is generally one unit at your approved per-order quote. We quote made-to-order or developed samples separately. Approving a sample does not commit you to a bulk order. See what to confirm before a sample order.
Confirm the exact product, variant and route before fulfilment setup. Shopify stores connect through collaborator access, with no staff account needed. First install, from the Shopify App Store, the order-management app we name in your group. Installing it is the whole step: there is no account or login on the app’s own site. Then send us your collaborator code with your store domain ending in myshopify.com. WooCommerce can connect directly. For TikTok Shop, eBay, Etsy and other platforms, we can start with CSV or Excel, and we discuss account access only once you are comfortable.
What happens when an order comes in?
We source from the factory or use pre-stocked inventory, check quality at our Guangzhou warehouse, and pack in plain packaging or with your branding inserts. For connected stores, tracking numbers upload automatically after fulfilment. Customer shipping notifications depend on the configured store and fulfilment settings; we test the agreed notification flow before launch. As volume grows, we support inventory storage, faster routes, custom packaging, backup suppliers and regular performance reporting. Your WhatsApp conversation keeps the approved product details, order issues and supplier or carrier follow-up together.
Orders and tracking sync automatically; inventory does not. You manage store stock and listings, including when a factory runs out. For stock held with us, we track and report the remaining quantity. We flag shortages whether you hold stock with us or source per order. See what the store connection syncs, and what it does not.
How can your store send orders to RyanFulfil?
Use the workflow that fits your operation. No forced migrations or new tools to learn.
| Workflow | Best for | How it works |
|---|---|---|
| Shopify (collaborator access) | Shopify stores ready for fulfilment | As a Shopify Partner, we request collaborator access using your code. No staff account needed. Orders and tracking sync automatically. |
| WooCommerce | WooCommerce sellers | Direct authorisation supports automatic order and tracking flow in both directions. We still test product mapping, statuses and the customer notification before launch. |
| CSV / Excel order upload | Beginners or manual testing | Export orders in CSV or Excel while we prepare the longer-term workflow. |
| Manual quote / first test | First product test | Start with a product link and destination country. No store connection needed yet. |
Compare the complete platform, marketplace and manual workflows →
What if something goes wrong?
Issues happen in fulfilment. Here's exactly how we handle the common ones.
| Issue | What we do |
|---|---|
| Package lost by carrier | We ask the carrier for scans and loss confirmation; once the loss is confirmed, we reship free or refund in full. |
| Item delivered damaged | We look at the parcel and product photos or video you send, then agree the supported replacement, refund, investigation or fix with you. |
| Wrong item shipped | We check what went wrong and arrange the correct replacement. |
| Address undeliverable | We confirm the parcel stage, correction or pickup deadline, and whether a change, redelivery, return or new shipment is still possible. |
| Customer claims non-delivery (tracking shows delivered) | We request proof of delivery from the carrier and help you decide the next step. |
We chase the supplier or carrier for you. Every update names the current stage, who owns it, when the next update comes and what will close the case: see the commitments we publish. The Order Issue Centre shows what to send for each situation, and the status guide translates tracking scan wording.
Helpful guides before you start or switch
These cover the operational questions that usually matter before a first test, a store connection, or a fulfilment-agent handover.
Changing partner
How to switch without a stockout
Use an audit, pilot and overlap period to keep live orders moving through the handover.
Store setup
One fulfilment flow across sales channels
See how to keep order handling organised without sharing a store password.
After dispatch
Why lost parcels need an investigation
Know what evidence and carrier steps normally come before a refund or reshipment decision.
Start with a single product test.
No commitment. No setup fee.
Send one product link, your target country, and estimated daily orders. We'll check sourcing, shipping options, and landed cost before you scale.