Most fulfilment agents feel like a black box. You send money, something ships, and you hope. RyanFulfil is different: we keep you updated from sourcing and checking to packing, tracking, and delivery.
From the moment you send a product link to the moment your customer gets their order.
Send us the link — AliExpress, Alibaba, 1688, or just a photo. Tell us your target country, estimated daily orders, and any requirements: colour, size, bundle, custom packaging. We check supplier availability, variant stock, MOQ, domestic lead time, and the best shipping routes for your destination. If we can't find the exact product, we'll tell you honestly and suggest the closest alternative.
What to include in your first message
You receive an all-in price per unit: product cost plus shipping in one number, with carrier, ETA, and available variants included. No hidden fees. Standard dropshipping has no MOQ. Want to compare standard vs express? Just ask. Samples are available on request if you want to verify quality before committing. Once you're ready, Shopify stores connect through collaborator access — no staff account needed. WooCommerce can also connect directly. For TikTok Shop, eBay, Etsy, and other platforms, we can start with CSV or Excel first and only discuss direct account access once you are comfortable.
When orders come in, we source from the factory or pull from pre-stocked inventory, QC at our Guangzhou warehouse, and pack in plain packaging or with your branding inserts. For connected stores, tracking numbers are automatically uploaded after fulfilment — your customer gets a shipping notification automatically. As volume grows, we support you with inventory storage, faster routes, custom packaging, backup suppliers, and regular performance reporting. The team handling your first order is the same team handling your first thousand.
We adapt to how you operate. No forced migrations, no new tools to learn.
| Workflow | Best for | How it works |
|---|---|---|
| Shopify (collaborator access) | Shopify stores ready for fulfilment | As a Shopify Partner, we request collaborator access using your code. No staff account needed. Orders and tracking sync automatically. |
| WooCommerce | WooCommerce sellers | We can work from your order exports or set up an agreed import and tracking workflow based on your store setup. |
| CSV / Excel order upload | Beginners or manual testing | Export orders in CSV or Excel while we prepare the longer-term workflow. |
| Manual quote / first test | First product test | Start with a product link and destination country. No store connection needed yet. |
Issues happen in fulfilment. Here's exactly how we handle the common ones.
| Issue | What we do |
|---|---|
| Package lost by carrier | Once carrier loss is confirmed, we arrange a reshipment at no extra product cost. |
| Item delivered damaged | With photo proof, we arrange a replacement for damaged items. |
| Wrong item shipped | We verify the issue and arrange the correct replacement. |
| Address undeliverable | We notify you immediately and request an updated address before reshipment. |
| Customer claims non-delivery (tracking shows delivered) | We request proof of delivery from the carrier and help you decide the next step. |
All issues are handled directly by our team. You forward the problem, we resolve it. You do not need to deal with the factory or carrier yourself.
These cover the operational questions that usually matter before a first test, a store connection, or a fulfilment-agent handover.
Changing partner
Use an audit, pilot and overlap period to keep live orders moving through the handover.
Store setup
See how to keep order handling organised without sharing a store password.
After dispatch
Know what evidence and carrier steps normally come before a refund or reshipment decision.
Send one product link, your target country, and estimated daily orders. We'll check sourcing, shipping options, and landed cost before you scale.