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Shipping & Logistics

What YunExpress Will and Won't Ship

 ·  ⏱ 3 min read
Check the exact product, not the label. Documents and composition determine acceptance.

We get versions of this question weekly: can YunExpress ship batteries, cosmetics, liquids, magnets, branded goods? The honest answer is that acceptance isn't a simple yes or no by product category. It depends on the exact product, its components, the destination country's import rules, the specific service line, and the documentation you can provide. Here's how we actually think about it.

Air express parcel eligibility and product restriction matrix.
Air express parcel eligibility and product restriction matrix.
Decision tree for checking shipping eligibility.
Decision tree for checking shipping eligibility.

Why "it's a cosmetics line so cosmetics are fine" is wrong

YunExpress does advertise dedicated routes for apparel, cosmetics, electronics, and battery-powered goods. But a cosmetics line doesn't automatically accept every liquid, aerosol, perfume, or nail product, in every container size, to every destination. A battery-friendly route doesn't mean every lithium battery configuration is approved. Approval is specific to the product, the packaging, the documentation, and the route, not a blanket category promise.

Categories that need pre-approval before you list them

If your product involves any of the following, get written route confirmation before you promise it to a customer:

  1. Lithium cells or batteries, loose or built in.
  2. Power banks or anything with spare/loose batteries.
  3. Liquids, creams, gels, perfumes, aerosols, nail products.
  4. Powders, food, supplements, or anything ingestible.
  5. Magnets, compressed gases, or other flammable/dangerous components.
  6. High-value electronics or genuinely fragile items.
  7. Branded goods where there's any trademark risk.
  8. Oversized or unusually heavy parcels.

Depending on the product, you might need safety data, battery test reports, ingredient lists, or brand authorization documents. What's actually required depends on the specific product and route, we're not going to guess at that for you, we check it.

What we actually need from you

Before we'll confirm a route for anything on that risk list:

  1. The product link and target country.
  2. Material or ingredient information, and battery specs if relevant.
  3. Dimensions and weight in final shipping packaging, not just the bare product.
  4. Any factory certificates you have.

Then we wait for route approval before advertising a delivery promise to your customers. That order matters, don't list a delivery date for a risky product before the route's confirmed.

What we won't say

We're not going to tell you "YunExpress ships all batteries" or "all cosmetics are accepted" or "no documents needed," because none of that's true, and finding out the hard way after a parcel gets held at customs or destroyed is a bad way to learn it. What's accurate is: selected routes can support certain special-product categories, subject to product review, documentation, packaging, and destination law.

If you're planning to list a product that falls into any of the categories above, message us on WhatsApp (+86 178 4666 9989) with the details before you commit to selling it. It's a five-minute check that can save you from a shipment getting stuck, seized, or returned.

Need a route or order checked for a specific order?

If a specific order's tracking has you or your customer worried, send us the order number on WhatsApp (wa.link/dropship) and we'll check what's actually going on.

Check Order on WhatsApp →